Do Creature Cocks products come with a warranty?

Yes. Most Creature Cocks toys by XR Brands include a 30-day limited manufacturer warranty. This covers defects in materials or workmanship, but not issues caused by misuse or normal wear and tear.

What’s covered under the warranty?

The warranty typically covers manufacturing defects, such as faulty vibration motors, damaged silicone upon arrival, or other product failures not caused by user damage.

How do I make a warranty claim?

1. Locate your proof of purchase (receipt or order confirmation).
2. Write a short description of the issue you're experiencing.
3. Take a clear photo of the product, especially the area with the issue (if applicable).
4. Contact XR Brands support to request an RMA number.

Where do I send my warranty request?

You’ll need to contact XR Brands directly. Use the information below:

• 📧 Email: [email protected]
• 📞 Phone (Toll-Free): 888‑261‑4181
• 📞 Direct: 714‑933‑7281